Refund Policy

We aim to provide the best quality products; however, if you are not happy with the goods purchased, you can send the product back within 7 days of receipt and get your money back. The returned items must be in their original packaging, together with a copy of the invoice and the reason for the return of the goods on paper.

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For faulty, incorrect, or damaged item(s) received, we will refund the partial or full amount, including postage, or send a replacement subject to product availability, or request to send back the items for a full refund, on a case-by-case basis. A picture proof of damage or an incorrect item received is needed for the same. 

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In case of products which have been used, the return of such goods won't be accepted and there would be no refund, subject to issues concerning the product quality within 7 days of receipt of the goods.

Refunds will not be provided for the delay in delivery due to an error in the shipping address provided while placing the order. The address error needs to be informed to us before the parcel is dispatched by us. After dispatch, there are no guarantees the address can be amended.

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Kindly note that the return shipping charges for returns are to be bear by the customer.

• For purchases made by Cash on Delivery, the amount will be refunded by a Demand Draft.

• For the prepaid payments, such as credit card, debit card, etc, the refund will be credited back to the original mode of payment used.

• For payment made from foreign currency cards, the refund will be subject to the applicable foreign exchange regulations. Any gain or loss on account due to currency fluctuation shall be credited to the customer's account.
   

For returns, the item cost will be refunded, but not the original shipping. All returns must be unused and in original condition. Return items to the return address provided below

 

HD Cosmetics

ATLANTIS INDUSTRIAL PARK, PLOT NO. 65,
KADODARA ROAD, OPP. GOPI STEEL ROLLING MILL,
ZAK,
AHMEDABAD,
GUJARAT - 382305